Job Description

Embassy Suites by Hilton Sacramento Riverfront Promenade is looking for a Bell/Valet Parking Attendant to join the team!

Our hotel overlooks the Sacramento River, next to the iconic Tower Bridge. We're within a 10-minute walk of the Old Sacramento Waterfront District and events at the Golden 1 Center. Local art throughout the hotel depicts Sacramento history and life along the river. Our hotel has recently gone through a renovation that is something to see and work in. This is a great entry level position for those looking to break into the hospitality industry. Our property has 242 guest suites with over 9,800 square feet of event space and 11 meeting rooms.

Shift Pattern : 11:00 am to 7:00 pm, or evening 2:00 to 10:30 pm

Hourly Rate : $16.50 plus tips

The ideal candidate will possess:

• A minimum of six (6) months of guest service experience, preferably in valet and hospitality

• A minimum of six (6) months of customer service experience

• A clean driving record

• Ability to effectively communicate in English

• Ability to drive both automatic and manual

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner

• Operate and manage the parking booth area

• Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotels care, etc.

• Manage flow of traffic, as needed

• Retrieve and transport guest luggage

• Inspect guest rooms and acquaint guests with these rooms and their features

• Organize and store luggage, as needed, according to guidelines

• Ensure messages and faxes are regularly delivered throughout the day

• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed

• Assist in the maintenance, appearance and functionality of equipment

• Respond to guest inquiries and requests in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work .

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay 

• Medical Insurance Coverage – for you and your family

• Mental Health Resources 

• Best-in-Class Paid Time Off (PTO) 

• Go Hilton travel discount program 

• Supportive parental leave

• Matching 401(k) 

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 

• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development 

• Team Member Resource Groups 

• Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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