Job Description

Summary of the Position:

Responsible for the operations and administration side of a medical office.

Primary responsibilities.

· Coordination of the day to day operations of the practice

· Promote excellent customer service by all levels of the staff

· Oversee billing, coding, and collections.

· Schedule appointments.

· Maintain medical records.

· Pay medical office bills.

· Arrange cleaning staff..

· Order medical and office supplies.

· Submit claims to insurance.

· Process company’s response to claims.

· Submit billing statements to patients.

· Supervise secretaries, receptionists, and medical billers, ancillary personnel

· Delegate responsibilities.

· Assess employee performance.

· Perform data entry and processing.

· Develop and implement office policies and procedures.

· Ensures compliance with HIPAA, OSHA, labor laws, and other regulations

Education Requirements: Bachelor level

Experience: minimum of 5 years in medical office.

Knowledge, Skills, and Abilities

• Knowledge and experience in all aspects of billing.
• Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
• Knowledge of HIPAA and labor law
• Strong customer service skills
• Skill in using healthcare software and computer systems
• Knowledge of maintaining supplies and equipment for the medical setting.
• Multitasking skills
• Problem-solving skills
• Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members, suppliers, and the general public.

Expected Salary:  Salary based on years of experience and education

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