Job Description

Job Summary

Shibaura Machine Company, America has been an Illinois corporation since 1975 and is a wholly owned subsidiary of Shibaura Machine Co., Ltd., a premier manufacturer of a variety of high-quality industrial machinery. The principal responsibility of the National Sales Manager position is to manage external and internal sales activities with respect to Nano Processing equipment to ensure increasing revenue and industry market share.

Key Responsibilities

• Manage the inside sales department and personnel.
• Ensure profitable sales of Nano Processing machinery products and perform all duties related to the position of National Sales Manager, including, but not limited to, the following:

Sales Strategy and Business Development

• Develop and execute sales goals and strategies for the assigned territory.
• Promote and sell Nano Processing machines by establishing and nurturing relationships with key decision-makers of prospective customers.
• Identify and pursue new business opportunities through market research and competitive analysis.
• Assist senior management in developing a dealer network in North America.
• Conduct competitor research and develop strategies to effectively compete in the market.

Customer Relationship Management

• Maintain strong customer relationships by providing guidance, insights, and support.
• Communicate industry trends, customer needs, and potential product enhancements to management.
• Conduct periodic sales opportunity review meetings with internal sales representatives and dealers to drive new sales opportunities and machine orders.
• Assist the finance department with collections and payment follow-ups.

Dealer Management

• Educate internal sales representatives and dealers on the company's product offerings, value proposition, and sales procedures through ongoing meetings, workshops, and web conferences.
• Establish unique goals and strategies for each territory, periodically reviewing progress and coaching underperforming dealers.
• Monitor dealer performance and implement necessary changes when required.

Sales Operations and Technical Leadership

• Utilize CRM and CPQ software for efficient sales tracking and quoting.
• Prepare and present sales forecasts (annual, quarterly, and monthly) along with status reports.
• Participate in sales policy development and pricing control in alignment with company standards.
• Perform credit research and customer analysis as required.
• Collaborate with internal departments to support machine deliveries and ensure exceptional customer service.
• Lead technical sales efforts to enhance product understanding both internally and externally.

Marketing and Brand Engagement

• Actively engage in social media marketing through LinkedIn, X (formerly Twitter), Instagram, and other platforms.
• Encourage customer interaction with company marketing initiatives and online presence.
• Collaborate with divisional personnel to develop up-to-date sales materials, including brochures, specification sheets, and competitor comparisons.

Any other duties and tasks, consistent with your abilities, which may be assigned.

Minimum Requirements:

• Bachelor’s degree in engineering or a related field.
• Minimum of eight (8) years of experience in High precision equipment, with a strong focus on the automotive optics and medical industry
• Strong customer service and relationship-building skills, with a proven track record of maintaining effective internal and external partnerships.
• Willingness to travel on short notice within the assigned territory, with occasional international travel.
• Possession of a valid passport, with the ability and willingness to travel internationally as required.
• Valid, unrestricted driver’s license with a clean driving record, free of serious infractions such as DUIs.
• Adequate financial resources or credit capacity to cover business travel expenses, pending reimbursement.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.

Working Conditions:

• Manufacturing conditions at a wide variety of customer sites. These facilities may have certain standards, which all vendors must meet to gain access, including the requirement for drug, background, and health screening. Employment is contingent upon employee’s compliance to the standards established by each such facility, as evidenced by the results of the required screening.
• Up to 70% of work time will require travel to industrial sites throughout territory, with occasional travel throughout the Americas and overseas.

Qualifications

Minimum Requirements:

• Bachelor’s degree in engineering or a related field.
• Minimum of eight (8) years of experience in High precision equipment, with a strong focus on the automotive optics and medical industry
• Strong customer service and relationship-building skills, with a proven track record of maintaining effective internal and external partnerships.
• Willingness to travel on short notice within the assigned territory, with occasional international travel.
• Possession of a valid passport, with the ability and willingness to travel internationally as required.
• Valid, unrestricted driver’s license with a clean driving record, free of serious infractions such as DUIs.
• Adequate financial resources or credit capacity to cover business travel expenses, pending reimbursement.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.

Join our team as an Inside Sales Representative where your contributions will directly impact our growth and success!

**Job Type: **Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

**Work Location: **Hybrid remote in Elk Grove Village, IL 60007

You should be proficient in:

• Driver's License
• Customer Service
• Bachelor's Degree
• Territory Sales
• Microsoft Excel

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