QuickBooks Online Mid-Market Specialist - Hybrid - Alpine Job at Intuit, Alpine County, CA

cmQ5Wnh4aVBxM0hXbkc0UHhQK052bHByUXc9PQ==
  • Intuit
  • Alpine County, CA

Job Description

Salary: $46,080 - 61,240 per year Requirements:

  • 1-3 years of experience with QuickBooks Online, ideally including QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money
  • Alternative consideration for candidates with a completed Intuit Academy Bookkeeping Certification
  • Proven background in a customer support role, especially in tech or SaaS environments
  • Active QuickBooks Online Level 1 Certification required prior to starting
  • Strong grasp of bookkeeping principles and financial terminology
  • Ability to analyze intricate challenges, pinpoint root causes, and articulate effective solutions
  • Minimum of 2 days in-office work, 4 hours per day
  • High-speed internet connection (DSL, cable, or fiber) required for remote work
Responsibilities:
  • Deliver exceptional technical and consultative support for Mid-Market QuickBooks users
  • Troubleshoot and resolve intricate software issues via phone and chat in a professional manner
  • Apply our prosperity principles to enhance customer solutions
  • Serve as the voice of the Mid-Market customer, ensuring their success
  • Collaborate with teams such as Learning & Development, Sales, and Product Management to share client feedback and enhance product and customer experience
  • Create high-quality customer interactions that inspire confidence
  • Identify trends and opportunities in the Mid-Market segment to develop a unique service model
  • Guide clients through advanced features of QuickBooks Online, including invoicing and payroll
  • Stay updated on all QuickBooks Online features and updates to maintain trusted advisory status
Technologies:
  • Excel
  • Support

More:

We are committed to offering a distinct support experience for our Mid-Market customers, which include businesses generating over $2.5 million in annual revenue. This role seeks enthusiastic individuals who excel in technical product support, financial knowledge, and exemplary customer service. We take pride in our principles of Advocacy, Ownership, and Expertise, and we value collaboration across our teams to drive positive change. Our competitive compensation package includes a rewarding pay-for-performance structure, cash bonuses, equity rewards, and comprehensive benefits. We foster an environment where active contributions to collective goals are encouraged, promoting prosperity within our client community.

last updated 1 week of 2026

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Openkyber

Salesforce Administrator Job at Openkyber

 ...Seeking a Senior Salesforce Administrator to Create and manage changes to the system without interruption to the user. Experience working administration and support of Salesforce including but not limited to managing multiple user setups, permission groups Interview... 

Cintas Corporation

Catalog Sales Manager Job at Cintas Corporation

 ...Requisition Number: 215775 Job Description Cintas is seeking a Catalog Sales Manager to lead a team of Catalog Sales Representatives to proactively up-sell current customer accounts with products from the Cintas catalog. Products from our catalog line include,... 

Cloudious LLC

Senior Java Developer - WebSphere Job at Cloudious LLC

 ...: Design, develop, and maintain enterprise Java applications using Java 17 and Spring Framework 6.2+. Configure and manage IBM WebSphere and/or JBoss Application Server environments. Implement and manage IBM MQ for messaging and integration. Manage and... 

Farm Job Search

Farm Domestic Couple Job at Farm Job Search

 ...exchange for a private cottage. Qualifications: Any & all skills needed to upkeep 25 acres Animal Care Equipment Maintenance / knowledge of use Lawn Care Pool Maintenance Housekeeping Benefits: Housing & Utilities included 3br 2 bath large private cottage

Resource Management Concepts, Inc.

Network Security Engineer, Senior Job at Resource Management Concepts, Inc.

 ...the protection and preservation of the people and environment of the United States of America. RMC is hiring a Senior Network Security Engineer to support our customer in NSWC Dahlgren VA. The selected applicant will be responsible for designing, implementing, and...