Job Description

Requisition No: 861160 

Agency: Financial Services

Working Title: REGULATORY PROGRAM SPECIALIST - 43000464

 Pay Plan: Career Service

Position Number: 43000464 

Salary: $44,125.20 

Posting Closing Date: 09/23/2025 

Total Compensation Estimator 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

CLASS TITLE: REGULATORY PROGRAM SPECIALIST

DIVISION: INSURANCE AGENT & AGENCY SERVICES

BUREAU: LICENSING

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

A high school diploma or equivalent is required.

Additional requirements:

• Collecting, evaluating, and analyzing data.
• Experience using Microsoft Word, Excel and Outlook.

Preference s:

• Writing reports, memorandums, and/or work emails.
• One (1) year of experience working in the insurance industry or for a regulatory body approving applications for licensure is PREFERRED. It is not necessary that the regulatory experience be in insurance.
• Applicants who are fluent in English and Spanish.
• A bachelor’s degree from an accredited college or university. Further preference will be given if the degree is in insurance or risk management. 

Employment starts at the base salary of $44,125.20 

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Must be willing to travel, when necessary, within the state of Florida and occasionally overnight on short notice.

This position requires a security background check, including fingerprint as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of Florida Statutes, board and department rules governing licensure and regulation, and consumer protection.
• Knowledge of educational programs.
• Knowledge of techniques for handling complaints and dealing with the public.
• Ability to prepare reports.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to train others.
• Ability to understand and apply applicable rules, policies and procedures regarding licensure and regulation of professionals, and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to compile, organize and analyze data.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

BRIEF DESCRIPTION OF DUTIES :

Prepares correspondence as necessary for processing insurance licensing applications or in response to requests from applicants, licensees, or other individuals regarding licensure requirements.

Analyzes education training required for pre-licensing requirements to qualify applicants for examinations.

Conducts special reviews and evaluations of applicants, with or without criminal history or administrative action, to determine eligibility for licensure in accordance with well-established and accepted practices as defined by Florida Statutes, rules, department policies, and procedures.

Conducts special analyzes of court documents and other legal documents related to criminal history and administrative action, then prepares summary reports noting a recommendation to grant with disciplinary action, or that includes reference between violation and Florida law as justification for the recommendation.

Provides the Bureau of Licensing’s management a written presentation, providing a recommendation regarding applicants with a background containing matters of a regulatory nature, i.e., with criminal history or administrative action. 

Assists the Bureau and Division with issues resulting from denial of applications or disciplinary actions, including participating in informal or formal hearings when warranted.

Provides assistance and responds to Service Requests, as needed.

Accurately prepares and maintains the Hearing Requested, Denial Language, Settlement Stipulation, BOI Investigation, Crime Classification, NAIC Transaction Utility, CAU Service Request Response, Certified Mail, Resident Denial, Non-Resident Denial, Permanent Bar, Rescind Denial, Criminal Grants, Sealed/Expunged and Monthly Management spreadsheets.

Performs other related duties as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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