Salesforce Administrator Job at Openkyber, Georgia

cWR4VXloV0xvMy9kbVdzRHgvaUR1RnBpVFE9PQ==
  • Openkyber
  • Georgia

Job Description

Position Summary:

Seeking a Senior Salesforce Developer with 7+ years of Salesforce development experience to join our team.

Key Responsibilities:
  • Manage and enhance strong case management processes, including support processes, omni channel, assignments/routing, NBA, and SLAs.
  • Develop solutions with high proficiency in LWC (Lightning Web Components) to create advanced user experiences similar to Uber, focusing on scheduling and responsive design.
  • Exhibit expertise in Salesforce Flows and industry best practices.
  • Integrate Salesforce with AWS Connect (highly preferred) or other CTI integrations.
  • Deliver agentic experience by developing NBA (Next Best Action), creating actions/activities, and generating summaries.
  • Execute general admin tasks including managing profiles and permissions.
Preferred Qualifications:
  • Minimum 7 years of experience in Salesforce development.
  • Strong understanding of support and case management processes.
  • Advanced experience with LWC and Salesforce Flows.
  • Experience with AWS Connect integration or other CTI platforms.
  • Proven skillset in implementing NBA strategies and creating user activities.
  • Experience in general Salesforce administration.

Job Tags

Similar Jobs

UVeye

Salesforce Administrator Job at UVeye

 ...committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We are looking for a Salesforce Administrator to join our team. In this role, you will be responsible for implementing our company-wide Salesforce stack (Sales,... 

JBS

QA TECH HOT - 1ST SHIFT Job at JBS

DescriptionPosition at JBS USAQA TechDivision/Department: PorkLocation: MarshalltownJob title: QA TECHNICIAN HOT SIDEReports to: QA SupervisorNonexempt Hourly Rate: NonexemptType of position:Full-time... 

Choate Agency

PT Remote Sales Professional | Earn $2,000 to $6,000+ Monthly Job at Choate Agency

Work from Phone | Flexible Hours | Commission-Based | Warm Leads Available Looking for a flexible, remote side income that actually pays what youre worth? Choate Agency, part of Symmetry Financial Group, is hiring part-time sales reps who want to work from their...

Oklahoma Human Services

Law Enforcement DHS Agent II/III Job at Oklahoma Human Services

 ...Law Enforcement DHS Agent II/III This position is located in Tulsa, Oklahoma. Level II G25B - Annual Salary: $64,261.88/Per Year + Full State Employee Benefits Level III G25C - Annual Salary: $70,685.04/Per Year + Full State Employee Benefits Job-related... 

Class A Jobs 411

CDL-A Trainee Truck Driver | Paid Training Available | Memphis, TN Job at Class A Jobs 411

 ...CDL-A Trainee Truck Driver | Paid Training Available | Memphis, TN No Experience Required Start Earning Immediately If you are ready to launch a long-term trucking...  ...for their first OTR position Not for: local-only, home-daily, or part-time drivers....