Position at WebMD
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Position Summary
WebMD is looking for a CPQ Analyst to support pricing operations and triage Sales Operations requests. This role focuses on maintaining and optimizing CPQ systems (e.g. Salesforce CPQ), ensuring accurate pricing, and routing sales-related requests efficiently. You'll work closely with Sales, Finance, Legal, and Product Marketing to drive operational excellence.
Key Responsibilities
Maintain and improve CPQ processes, pricing rules, approval workflows, and bundles
Support quoting accuracy and validate system updates
Triage and route Sales Ops requests (e.g. Deal Desk, Legal, Invoicing)
Provide hands-on support and create self-service resources
Track request volume, response times, and process metrics
Collaborate on quote-to-cash improvements and process documentation
Qualifications
2–4 years in Sales/Revenue Ops or related roles with CPQ experience
Strong understanding of pricing, quoting, and sales workflows
Experience with Salesforce CPQ (preferred) and CRM/ticketing tools (e.g. Jira, Zendesk)
Excellent communication, problem-solving, and multitasking skills
Customer-focused with a sense of urgency
Preferred
Experience in B2B SaaS or subscription models
Familiarity with quote-to-cash processes and CPQ configuration
Job Type: Full-Time
Work Environment: Hybrid / On-Site
Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Parental Leave, etc
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